On Vacation Blue Cove

worse experience I have ever have

horrible hotel!!! I don't know how a hotel like that can be in booking.com, rude staff, they turn off the water at different schedules during the day, they also turn the light off, the food is practically the same every day, the pool for adults doesn't work, the building is in very bad conditions the kids pool is extremely dirty my sister got a skin infection. When we first arrive to the hotel they gave us the key of a room that was already taking by other people, good thing we are honest people because the other people had everything in their room, no remote control for the tv or the AC, extremely far from everything and the transportation in taxi is expensive, they have a bus stop in front of the hotel which is less expensive but it takes an hour to get to the center of san andres which in taxi is only like 15 mins. no wifi they tell you they do have but it doesn't work. you have to leave the key for the room in reception every time you leave, well that what we did and we went to the beach when we came back they tell us that the need it a replacement key so they took our key with out letting us know we ended up waiting about 2 hours to enter our room, we didn't hear a sorry from them I travel with a baby of 2 he was falling to sleep all full in sand, in conclusion is a very horrible hotel, that booking.com should take it out of their website, and just to finish up you cant even confirmed your stay in the hotel with the hotel itself because they have a CELL-PHONE LINE instead of a LAND LINE THE WORST EXPERIENCE OF MY LIFE!!!!!